Testimonials: Over 180 Satisfied Clients
We are really proud of our service record & endorsements.
Check out this letter that was sent to us or this one.
We also have some recent email testimonials.
Don't just take our word for it!
Read the following 180 top ratings provided by our wonderful clients!
Rating: Provided By: Bob S.
"Good job."
Rating: Provided By: William M.
"When my family and I discovered that our old water heater died we had no hot water for 2 days. I called several companies that we had used in the past but no one was able to come fix our problem right away. 2 to 3 weeks to replace my water heater I was told. So I called Paradigm Plumbing and Heating. I decided to go with a tankless water heater, the Rinnai water heater. Paradigm installed it in one day and they took my old water heater away and left behind no mess. Overall I am very happy with my tankless Rinnai system and Paradigm and I will be calling them in the future for all my plumbing needs."
Rating: Provided By: Rimu U.
"Excellent. Couldn't have asked for a more efficient or economical plumber." Rating: Provided By: Tim D.
"Steve called me right away and gave me a quote on the phone. Then they came the very next day at 10 AM. The technician did a very nice job, cleaned everything up, was polite and professional. The only thing I did not like was giving my credit card number over the phone so the job could be scheduled. Yes I will recommend them and use them again."
Rating: Provided By: Jeffrey J.
"Prompt response time and excellent communication to define the work required and get it scheduled. The technician was very professional and skilled in his work - obviously this is a well run business that employs highly competent plumbers. I would recommend Paradigm to anyone needing plumbing services." Rating: Provided By: Sarah O.
"They responded to my request submittal within 30 seconds, and were able to meet my schedulling needs 3 days later, when the project for a replacement ofa toilet was handled professionally and without issues."
Rating: Provided By: Anonymous
"Paradigm was excellent. They came out the very next day to fix the problem so we could have water again. The people were friendly, pleasant, and got the job done quickly and correctly the first time."
Rating: Provided By: William M.
They successfully diagnosed the problem with my breezeway heater,that was caused by my oil company using the wrong voltage thermostat. They will have all my future business and I will recommend them to anyone.Great Job and reasonable price. Thanks.
Rating: Provided By: Lia L.
"The very nice gentleman that came to my home was neat and tidy with the task. He explained everything he was going to do and broke it down so I would understand everything. He was also very kind to allow my 4 year old son to "supervise" I would use them again and recommend them to family or friends." Rating: Provided By: Anonymous
"They got back to me within minutes of receiving your email. They helped me with faucet selection. They showed up when they said they would and the job was done very professionally. The help was courteous and explained any problems up font."
Rating: Provided By: Anonymous
"The work was done professionally and within the time frame we had arranged at a reasonable cost. The worker was courteous and cleaned up after the work was performed."
Rating: Provided By: Todd B.
"I spoke to 8 different firms. 6 gave me a flat rate the the other 2 gave me a base price, an hourly rate and any additional expenses (Pipes, fittings, etc). I was going to go with the hourly but both stated it would take 4 or more hours. I have installed my own water heater before and it never took me, an amateur, 4 hours. Paradigm negotiated a flat rate with me and promised timely work. The installer showed up on time
(a few minutes early), did a quality install and completed to the entire job including hauling out the old water heater and cleaning up the work area in 1 hour and twenty minutes. I was back to work 2 hours earlier than I expected. If you want a timely, proffesional job at a reasonable price call around but definetly call these guys. I will call them again and they have my highest recomendation."
Rating: Provided By: Anonymous
"They were very easy to deal with, very courteous and accommodating. The problem I had was fixed with no additional problems to date. The overall cost was reasonable also. Will definitely use them again."
Rating: Provided By: Sharon S.
"Our hot water heater must have rusted and we found our basement almost flooded. Paradigm was out the very next day to install a new, hot water heater with an anti-scald control that is now required by law."
Rating: Provided By: Jerry D.
"pleasant and knowledgeable."
Rating: Provided By: Bob S.
"They responded immediately to my problem. They were the only one that would come out to evaluate my problem without a service call fee. They came on time, fixed the problem with my plumbing and were reasonable with the rates. I will definitely use them again. Highly recommended by me."
Rating: Provided By: Ihab & Cynthia Z.
"They responded immediately to my problem. They were the only one that would come out to evaluate my problem without a service call fee. They came on time, fixed the problem with my plumbing and were reasonable with the rates. I will definitely use them again. Highly recommended by me."
Rating: Provided By: Daniel A.
"Very knowledgeable and professional, but were later to arrive than expected."
Rating: Provided By: Sean S.
"Professional, timely and courteous."
Rating: Provided By: Mary P.
"Fantastic! I highly recommend Paradigm. They responded to the Service Magic request immediately by both phone and email. For the service call, they arrived on time and were professional. I had a gas dryer hooked up, and the technician was courteous enough to position both the washer and dryer into the laundry closet and make sure both were working before he left."
Rating: Provided By: Ivanna S.
"On time and Excellent Service ... What more could I ask for .. Thanks again Steve !!"
Rating: Provided By: Yin X.
"Fast response, very good service."
Rating: Provided By: Allan K.
"They were good, they fixed the problem on the same day on a weekend. They did not try to jack up the price."
Rating: Provided By: Mike B.
"excellent contractor. gave a written estimate, stuck to it, scheduled work day , showed up and completed job task. very easy to deal with. friendly,consumer attentiveness, neat and professional .All- around great job. I would recommend to anybody for small or large plumbing/heating jobs . Very satisfied, would hire again."
Rating: Provided By: Joseph M.
"Estimator showed up right on time --estimate was clear and concise --after acceptance of estimate date was set for work to be done. Workmen were here at appointed time and completed the job with out interruption. Highly commendable performance all around. "
Rating: Provided By: Joe C.
"responded quickly, great work."
Rating: Provided By: Anonymous.
"Called for emergency service on a weekend - showed up quickly and fixed the problem easily. Very helpful! "
Rating: Provided By: Scott P.
"Plumber was very professional at all times. I did not feel like he was wasting my time and money at all. He did not talk down to me as if I knew nothing about plumbing and answered all of my questions politely. Cleaned up after himself very well."
Rating: Provided By: Lisa M.
"Things went so quickly we added on some other projects and I got several little things "spiffed up" in my house quite inexpensively."
Rating: Provided By: Brian G.
"Contacted quickly, quality work, on schedule at a great price."
Rating: Provided By: KL. R.
"Paradigm did a fantastic job. We had a surround put in an old bathroom that is in a two-family house that was originally a single-family house. The walls of the house are uneven and Paradigm made it look amazing. They arrived on time and had the job done in one day. We are thrilled with how it looks and would definitely recommend them."
Rating: Provided By: Anonymous.
"Quick, efficient and no hidden fees. Everything was up front, suggestions, prices and all. Thank you "
Rating: Provided By: Leo D.
"Very professional and efficient. "
Rating: Provided By: Donald K.
"very pleasant person and did a very good job in replacing my two out side faucets."
Rating: Provided By: Dan H.
"Paradigm was responsive and professional. The charge was higher than the other companies that responded to me but they were able to fix the problem sooner."
Rating: Provided By: David M.
"I am a general contractor who needed a plumber to reconfigure a very old bathroom. I called paradigm first and as it turns out I wasted my time with other estimates. Steve from paradigm was the most personable, professional and above all the most knowledgeable. Everything was done promptly and properly, the homeowners are very happy. thanks steve, also Ryan was great give him a raise. DM"
Rating: Provided By: Anonymous.
"Will definitely use them again."
Rating: Provided By: Tom B.
"Reggie, who came out to do the work, was very professional and up front about costs for the extra work that I asked him to do. The work was completed in a quality and efficient manner."
Rating: Provided By: Paul I.
"Paradigm did an EXCELLENT JOB installing our new Rinnai tankless water heater. If I could give Paradigm 10 stars I would. Paradigm was one of 4 estimates I got. They seemed to be 1 of 2 companies that gave me an estimate TO DO THE JOB RIGHT. My old water heater let go 5 days before Paradigm was going to do the job. Steve moved the job up and had his 2 installers at my house 8:30 the next morning with the new tankless system. None of the companies picked up that 1 inch piping was needed. Paradigm ran the piping and stayed with their estimate price. NO Hassles. Installers were EXCELLENT, NICE installation, and INSPECTED. EXCELLENT JOB!!!!"
Rating: Provided By: Anonymous.
"Great service, professional, fair price, and good advice."
Rating: Provided By: Nate St. Clair
"the experience that i had was greatly appreciated, my mother in law thanks you to, we had called at least 10 different people on this matter and paradigm plumbing, was the only one that had the part. everyone else said they could get it and they did not stand up to paradigm plumbing, thanks to all and have a warm and happy winter.
Rating: Provided By: Tim D.
"Please tell us about your experience with Paradigm Plumbing & Heating, Inc. A brief description of your experience is required. "
Rating: Provided By: Renee D.
"Service was great! This company knows customer service and professionalism. From the receptionist to the service man to the owner. I will always use Paradigm in the future. "
Rating: Provided By: Anonymous.
"They were very accommodating. They came exactly when they said they would took care of the problem in no time. They even called the next day to be sure the heat was working OK"
Rating: Provided By: George P.
"Paradigm give us a quick response with great service."
Rating: Provided By: Joshua H.
"they were quick, they were friendly, they answered all my questions and were very helpful. i would call them in a second, they even called the next day to check up on me...that's service!"
Rating: Provided By: Carl D.
"They were great, they knew exactly what they were doing and the price was wonderful. "
Rating: Provided By: Pete D.
"Responded promptly. Courteous. Did the job quickly. Had an unexpected $300 charge for an expansion tank that was required by code and was not currently on our system. All the plumbing looked good and was professionally done. All parts used looked top notch. I like the fact he used ball cock valves instead of the cheaper screw type."
Rating: Provided By: Joseph D.
"employees were excellent,talked through everything,very satisfied"
Rating: Provided By: Marion D.
"They were excellent I would use them and also recommend them to all my friends and family. I am so pleased and it did not cost me lot. The owner called me and even did a follow up call. With everything that is going on in the economy I was not looking for an extra bill the the cost surprise me I was so pleased. This is now my plumbing and Heating contractor. I wish I knew about them several months ago when I had a plumbing problem in my kitchen and bathroom. "
Rating: Provided By: Jeff P.
"Friendly, polite, fast and efficient. It's nice to have a company that communicates with it's customers so quickly."
Rating: Provided By: Ted G.
"Arrived when they said they would and the job was completed for less than other companies I've had here who performed the same job."
Rating: Provided By: Anonymous.
"Great job."
Rating: Provided By: Anonymous.
"Prompt service"
Rating: Provided By: Anonymous.
"Furnace maintenance. They do good work."
Rating: Provided By: Nancy A.
"I called 3 different companies for estimates and schedules. Paradigm was able to do the job the fastest and with the highest quality water heater with a LIFETIME warranty instead of the standard 6 year warranty. I was very pleased with both service techs that came to the house and with speaking with Steve and the office manager (maybe Dave? sorry) on the telephone. Overall a very pleasant experience from a blown water heater. I will definitely use them in the future and would recommend them to anyone that needs a plumber. "
Rating: Provided By: Regina F.
"Masters of their trade Paradigm was great, professional, well organized, and polite. They were able to work around our remodel schedule which made it a breeze. "
Rating: Provided By: Kai N.
"I used to joke that your chances of winning the lottery were far greater than getting a plumber to come out. Well Paradigm came out the same day I contacted Service Magic and did the work. Unfortunately there was an unforeseeable problem with the repair and we had a leak the next day. A master plumber came right out and fixed it. The owner called me up to apologize even though it was not really their fault and insisted on refunding me the entire repair costs. It is rare to find a contractor who is on time and goes the extra mile to make sure his customers are happy and well taken care of. I will definitely hire Paradigm again."
Rating: Provided By: Anonymous.
"AWESOME!"
Rating: Provided By: Ralph W.
"Steve called me within a minute of my submission. He arrived at my house the same day with one of his plumbers and a water heater ready to install. Paradigm was quick, professional and reasonably Priced. The installation was completed promptly and they also disposed of my leaking water heater. Five Star Operation."
Rating: Provided By: Gayle B.
"excellent"
Rating: Provided By: Anonymous.
"Very helpful, quick to respond good service"
Rating: Provided By: Lea G.
"I was so impressed with this company. The president Steve called me while I was still on the computer researching companies. We set up the appointment for my home and the serviceman arrived as scheduled, was pleasant, performed an excellent job. The serviceman was forthright with his estimate for the job, and in my opinion the cost was as expected for the amount of work. I received a call post job to thank me for the business. I would recommend this co to everyone, and would use them again for future service."
Rating: Provided By: David F.
"I had a problem with an old steam boiler (asbestos wrapped) and contracted with another service provider for the repair. The first contractor indicated that they were familiar with this type of equipment but it was evident that they were not. I then called Paradigm and were very impressed with their professionalism and vast knowledge of the steal boiler system."
Rating: Provided By: Robbyn C.
"Fast service, very professional, I will use this company again. thank you for your good work!!"
Rating: Provided By: Stephen M.
"Very knowledgeable."
Rating: Provided By: Anonymous.
"vendor responded very quickly to service request and was able to resolve problem on 1st visit. Very pleasant to deal with"
Rating: Provided By: Steven K.
"Completed job very quickly."
Rating: Provided By: Hamilton S.
"Steve and his technicians are professional. I did a fair amount of research on which boiler and features to buy and Steve contributed to the decision process and did not try to "sell" us on a specific brand. The installation went quickly and was very nicely finished. Its not easy to make pipes and wiring look neat but they did. They just completed our first fall check up and once again were very professional, on time, had the parts, did a complete job, and left everything neat and clean."
Rating: Provided By: Dan W.
"Steve Labbe was persistent but patient in following up; he provided detailed and understandable explanation of the potential work to be done, based on our complaint. An initial estimate/visit turned up an unanticipated cause. His estimate was accurate, the employee who did the actual work was prompt, professional and competent."
Rating: Provided By: Anonymous.
"A very pleasant experience. They were easy to contact, timely and professional."
Rating: Provided By: Elizabeth M.
"Paradigm Plumbing & Heating were prompt ,friendly and very helpful in walking us, as new homeowners, through the whole process of what we need to know. I will definitely use them again and highly recommend them."
Rating: Provided By: "Prompt, flexible, efficient use of time, and able to handle three ring circus while here."
Rating: " Provided By: Jim C.
City: Nashua
Project: Water Heater - Install or Replace
These guys are as good as it gets!! I forgot all about leaving a review until my kitchen sink clogged and I remembered I had used them for my water heater .These are my plumbers for any future needs! AWESOME SERVICE!
Rating:
Provided By: Kathy M.
City: Londonderry
Project: Faucets, Fixtures and Pipes - Repair or Replace
Prompt and friendly service. They came out the next day. Very reasonable. Will recommend!!
Rating:
Provided By: Ryan C.
City: Hooksett
Project: Faucets, Fixtures and Pipes - Repair or Replace
Extremely professional, fast, and well priced. Fantastic job on my exterior faucet repair. Works great now, thanks again Paradigm P&H.
Rating:
Provided By: Bang N.
City: Nashua
Project: Furnace / Forced Air Heating System - Repair or Service
I am getting a new heating and air conditioning install for my home and I am so pleased with the job well done by Paradigm Plumbing & Heating, Inc. The crews those installing new heating and air conditioning in my home were courteous and pleasant to work with. I am highly recommending this company to all my friends .Thanks a lot for a great job well done by Paradigm Plumbing & Heating Inc.Bang of Nashua, NH.
Rating:
City: Derry
Project: Furnace / Forced Air Heating System - Repair or Service
good people to work with on any type of project
Rating:
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
I had a very good experience with my plumbing service. Steve was extremely helpful in procuring the spare parts for my leaking faucet and gave me good advice. The plumber who came over seemed very knowledgeable and repaired the faucet efficiently. He was very polite, neat, and professional.
Rating:
Provided By: Paul P.
City: Concord
Project: Faucets, Fixtures and Pipes - Repair or Replace
one of the best plumber services i ever seen or work with.
Rating:
Provided By: claire G.
City: londonderry
Project: Well Pump - Repair or Service
Amazing!!! Mr Labbe responded right away to my inquiry. His master plumber was in the area, and came to the house to assess the problem the same morning. He and a helper dug up the well head, found the broken connection, and made repairs the same day. The following day called to make sure all was well. I will use them whenever I have a problem in the future. Thanks to Tom Sands, master plumber.
Rating:
Provided By: beth D.
City: Nashua
Project: Water Heater - Repair or Service
extremely professional, helpful and really a great experience!
Rating:
City: Manchester
Project: Furnace / Forced Air Heating System - Repair or Service
Very prompt and professional. Excellent customer service as well as very knowledgeable and experienced. Would definitely recommend to anyone.
Rating:
Provided By: Michael H.
City: Concord
Project: Water Heater - Repair or Service
They were very prompt on my service call and at a reasonable price---the same as they quoted; no surprise add-ons. I definitely would recommend Paradigm.
Rating: Provided By: Michael H.
City: Concord
Project: Water Heater - Repair or Service
They were very prompt on my service call and at a reasonable price---the same as they quoted; no surprise add-ons. I definitely would recommend Paradigm.
Rating: Provided By: Joe S.
City: Manchester
Project: Water Heater - Install or Replace
It took Paradigm about 1 minute to call after I made the request..that was great. Steve got all of my information at that time and we agreed that he would be at my house at 6:30 AM for an estimate. He was here early. He looked at my water heater and gave me several options. I made my choice and he had my water heater installed in just a couple of hours. I did not shop around, so I do not know if I got the best price. But I am sure I got the best service and a great product. Very professional.
Rating: Provided By: Dianna M.
City: Amherst
Project: Drain Clog or Blockage - Clear
Rating: Provided By: hyacinth P.
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
Reggie talked me through everything he was going to do to get to the root of the problem. He fixed what he thought was the issue and made plans for the next step if his diagnosis was incorrect. Thankfully, his first instinct was correct.
Rating: Provided By: David A.
City: londonderry
Project: Faucets, Fixtures and Pipes - Repair or Replace
They were on time and did a very good job. Price was good as the job I thought would take longer only took one hour.
Rating: Provided By: ron B.
City: Hudson
Project: Faucets, Fixtures and Pipes - Repair or Replace
It was a very difficult leak to fix is why I called for a plumber. They worked for about 4 hours fixing the leak and it looked like it was fixed. But, by the next morning there was still a very small amount of water leaking. They came back that morning and found another point of leaking (other than the one that they had fixed). It then took some more time but they fixed that leak as well. It was well worth the cost which was not the much after you take into account the first time they were here and the return trip.
Rating: Provided By: Steve F.
City: Fremont
Project: Boiler or Radiator Heating System - Install or Replace
Paradigm was an exceptional company to work with. They were easy to work with and really listened to what we wanted. The work done was first rate and we are very happy with it. I would recommend them to anyone without hesitation.
Rating: Provided By: Jennifer D.
City: Hooksett
Project: Faucets, Fixtures and Pipes - Repair or Replace
Steve was very patient which was very important to me as I am a first time homeowner and am unsure of the cost and extent to which my job entailed. He was very professional, gave me a solid number and did not try to upsell or tack on extra costs. His employee was very quick, clean and did a great job! I will definitely hire them again and refer them to my friends and family.
Rating: Provided By: david W.
City: Concord
Project: Water Heater - Repair or Service
The 3 gentleman that were here were very professional. They were also very informative about what they were doing and what was going to happen - eg. rusty water coming out when I turned the water back on. They were very kind to my 6 year old son, who was very curious about what was going on.The owner Steve Labbe was not only professional, but was very friendly. He was willing to tell us what he would do. This was a very costly expense for us to replace our furnace and water heater. Steve never put any pressure on us and gave my husband and I a chance to talk privately. I will be recommending Paradigm to everyone who needs a good, honest and professional company for their plumbing needs.
Rating: Provided By: James G.
City: Milford
Project: Faucets, Fixtures and Pipes - Repair or Replace
I am very pleased with quality of the work Paradigm did. They are great to work with, they are very responsive to calls and emails. The people they sent to my home arrived when agreed to and were very nice to work with. I would definitely use them again in the future and would highly recommend them to others.
Rating:
Provided By: Alexei I.
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
This was an emergency, my toilet was shaky and I suspected leaking.John showed up in less than 2 hours. He is very professional, fair rate and knows what he is doing. I will be getting in touch with them for all my future plumbing work. I would gladly recommend them to friends and colleagues.
Rating:
Provided By: Andre M.
City: Merrimack
Project: Sump Pump or Interior Foundation Drains - Install
The installer was very professional. He explained the process and then went to work. When the job was completed the area was left as clean as it was when he arrived. I was also impressed that the work was done when it was convenient for me. I would definitely recommend you to a friend.
Rating:
City: Bedford
Project: Well Pump - Install or Replace
Very efficient, very sincere, very prompt, very thorough with explaining details of the project. Certainly a joyous experience
Rating:
City: Concord
Project: Faucets, Fixtures and Pipes - Repair or Replace
They have not come to do the work yet but if their response is anything like it has been in the bidding process, I'll have the best of both worlds, experience and financially affordable compared to others by a long shot.
Rating:
City: Deerfield
Project: Furnace / Forced Air Heating System - Repair or Service
They took the time to service my boiler on a holiday just to accommodate my schedule. The service technician thoroughly explained what he was doing and was able to fix any problems he encountered in a timely fashion. I would highly recommend this company!
Rating:
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
Prompt and very good work but expensive.
Rating:
Provided By: Tina S.
City: Plaistow
Project: Gas Piping
Steve at Paradigm called the very instant I placed my request with Service Magic. That call set the stage for my great service experience with Paradigm. Paradigm set up an appointment at MY earliest convenience had received several quotes from contractors for the venting of my gas clothes dryer. But even before John came to give me an estimate for Paradigm, I had already made my decision to go with them because of how professional they were.The best part was -- Paradigm beat ALL the estimates I received. I will be recommending Paradigm to all my friends and family!
Rating:
City: Manchester
Project: Boiler or Radiator Heating System - Install or Replace
Very pleasant and very knowledgeable, would feel comfortable doing business with them.
Rating:
City: Suncook
Project: Water Heater - Repair or Service
Everyone was very professional and courteous. Very timely and knew what they were doing. I was very impressed. I would have liked a detailed invoice that itemized the cost of the parts, and the cost of the labor; that would be an improvement but overall it's good!
Rating:
City: Tilton
Project: Sewer Main - Install, Replace or Repair
Very good
Rating:
Provided By: Thomas F.
City: Loudon
Project: Furnace / Forced Air Heating System - Install or Replace
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
Called back right away. Work was efficient and price was fair. Thank you!
Rating:
City: Portsmouth
Project: Boiler or Radiator Heating System - Repair or Service
Very nice guys. Friendly. Efficient. Wasn't too happy about the hour minimum charge as it only took them 15 minutes to diagnose and fix. Other than that, I appreciate them coming out.
Rating:
Provided By: Mellisa K.
City: Manchester
Project: Furnace / Forced Air Heating System - Repair or Service
Very good, they were quick and flexible. Checked in to verify appointment and after to make sure I was satisfied. Great service!
Rating:
City: Stratham
Project: Furnace / Forced Air Heating System - Install or Replace
Very flexible and sensitive to our needs. Negotiations ongoing...
Rating:
City: Pittsfield
Project: Furnace / Forced Air Heating System - Install or Replace
Steve was professional and courteous. He came to the appointment when he said he would. His knowledge seemed very good and was helpful in recommendations. I would consider Paradigm for other heating projects.
Rating:
Provided By: george s.
City: Raymond
Project: Faucets, Fixtures and Pipes - Repair or Replace
Steve was very professional and a pleasure to work with.
Rating:
City: Raymond
Project: Furnace / Forced Air Heating System - Repair or Service
They did great job
Rating:
City: Raymond
Project: Faucets, Fixtures and Pipes - Repair or Replace
Service man was very professional. Job neatly done. Will hire Paradigm again.
Rating:
Provided By: Kathy M.
City: Hooksett
Project: Faucets, Fixtures and Pipes - Repair or Replace
We had a great experience- You were very helpful - Glad you could help us out with the leak-
Rating:
Provided By: Carter S.
City: Exeter
Project: Water Heater - Repair or Service
excellent service, honest, professional, knowledgable, punctual, neat, helpful. I am very happy with my heating System
Rating:
Provided By: Jennifer W.
City: Merrimack
Project: Furnace / Forced Air Heating System - Repair or Service
Paradigm is trustworthy, unlike many other companies out there that want to take you for your money. My husband was in Iraq when I called Paradigm for a second opinion after a another company did an estimate. Not only was Paradigm cheaper and more reasonably priced, but they actually knew what they were doing and made me feel secure in placing my confidence in them. My husband is thankful to them as well for taking a huge burden off my shoulders....Of course, I am too!I will always use Paradigm for future needs!
Rating:
Provided By: Dan K.
City: Atkinson
Project: Boiler or Radiator Heating System - Repair or Service
Plumber showed up as scheduled; good communication. Work done promptly and competently. Won't hesitate to have back for any future project.
Rating:
Provided By: debbie i.
City: Salisbury
Project: Furnace / Forced Air Heating System - Install or Replace
Installers were on time and very friendly. I was very pleased with the finished product and will recommend paradigm whenever possible.
Rating:
Provided By: Gary H.
City: Bow
Project: Boiler or Radiator Heating System - Install or Replace
We requested service due to low quantity of hot water. The call was answered right away and a part was found to be faulty. I am pleased with their service and their prompt response tie.
Rating:
City: Franklin
Project: Boiler or Radiator Heating System - Repair or Service
They were personable and professional, went extra lengths to get the job done and stood by their word. They did good work and we'd hire them again.
Rating:
Provided By: Steven A.
City: nashua
Project: Boiler or Radiator Heating System - Install or Replace
I called the office and within the hour the service tech was here and solved the problem. I had heat!I'm looking to replace my gas boiler and Paradigm seems to be the likely contractor.
Rating:
City: Portsmouth
Project: Faucets, Fixtures and Pipes - Repair or Replace
Very professional. Joe arrived exactly on time. Explained everything, he completed the work quickly and provided me with infomation to follow up in case there were problems.
Rating:
Provided By: Judy L.
City: Hooksett
Project: Faucets, Fixtures and Pipes - Repair or Replace
I would rate Paradigm Plumbing more than just very good - superb - excellent work. Joe arrived right on time - was very professional - and absolutely no mess. My mother was astounded....and we are very pleased with how our kitchen sink looks. I have had to do business with many professionals over the last 10 years in regard to maintenance on my home, and my experience with Paradigm Plumbing was not just necessary, but a real pleasure. I will never again worry about future plumbing problems with my home because I know who I can count on. I am so pleased with Paradigm Plumbing, I am recommending them to our condo association where I work
Rating:
Provided By: Melinda J.
City: pelham
Project: Sump Pump or Interior Foundation Drains - Install
I would highly recommend the team at Paradigm Plumbing & Heatings, Inc.-----they were the first to call me back and were out to give me an estimate the next day. The plumber walked me through all that needed to get done and the purposes the work served---no pressure and extremely knowledgeable. I called them the following Monday and scheduled work for that Wed. All was done in a timely manner..--Very Neat--and the Price was fantastic----they are now on board for ALL my plumbing and heating needs.
Rating:
Provided By: Paul S.
City: Concord
Project: Boiler or Radiator Heating System - Repair or Service
They did a terrific job and answered all my questions. The technician was very thorough and left no stone unturned.
Rating:
City: Epsom
Project: Faucets, Fixtures and Pipes - Repair or Replace
we needed a clog fixed asap and they responded as they said they would. Job well done.
Rating:
Provided By: James R.
City: Milford
Project: Faucets, Fixtures and Pipes - Repair or Replace
Was very professional
Rating:
Provided By: Frank R.
City: Goffstown
Project: Faucets, Fixtures and Pipes - Repair or Replace
On time - on budget - very knowledgeable and very courteous.
Rating:
City: Bedford
Project: Water Main - Install, Replace or Repair
They replaced my hot water heater - it was Service Magic that took the information down incorrectly and had the wrong type of service people calling me. Paradigm was courteous, professional and timely.
Rating:
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
If you have tried the rest and want the best call Steve st Paradigm. Steve, the owner, is the most professional, helpful, supportive person you will ever meet. Tom, was sent to handle a complex plumbing challenge. He did everything first rate. I don't think there's anything he can't fix and this includes more than plumbing. This company warranties all their work and, they take pride and stand behind everything they do. Even though I have just begun to utilize their services, I was so pleased with my initial experience, I have already referred a few customers and called them back a week later for a new job. I will continue to use them and highly recommend them.
Rating:
Provided By: Neil R.
City: Nashua
Project: Furnace / Forced Air Heating System - Repair or Service
I called Paradigm to establish a heating repair/plumbing relationship for my home. They were very responsive and helpful.
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
The person was very friendly and professional.
Rating:
City: Bedford
Project: Faucets, Fixtures and Pipes - Repair or Replace
Relaible, stayed within estimate, courteous.
Rating:
Provided By: Jim L.
City: Manchester
Project: Boiler or Radiator Heating System - Install or Replace
Very customer oriented...pricier, but quality.
Rating:
Provided By: Betsy L.
City: Gilford
Project: Faucets, Fixtures and Pipes - Repair or Replace
Arrived on time, very courteous, did excellent,precise work and cleaned up.
Rating:
Provided By: Beth P.
City: Concord
Project: Gas Piping
Very professional, from the phone communication passed the work done, everything was done in a courteous, professional manner. More than satisfied with their work. Would not hesitate to call on them again in the future. Thanks!
Rating:
City: Londonderry
Project: Faucets, Fixtures and Pipes - Repair or Replace
Very polite, very professional.
Rating:
City: raymond
Project: Boiler or Radiator Heating System - Install or Replace
Steve was very clear and detailed in describing and quoting what the work would consist of. Very patient when I had to delay the work about 6 weeks. His workman did a very professional job in both the removal of the existing system and installing a completely new system. They also cleaned up the work area very well on completion of the project. Highly recommended.
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
Many plumbing projects (replaced toilet, sink, indoor faucet, 2 outdoor faucets, water heater with thermal expansion tank , cleaned and inspected gas furnace) completed on time and at estimated quote. Everything works perfectly and looks great. We highly recommend this knowledgeable, professional team.
Rating:
Provided By: Ernesto P.
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
Rating:
Provided By: Diane B.
City: manchester
Project: Boiler or Radiator Heating System - Install or Replace
Paradigm was excellent in responding. Steve was extremely helpful, friendly and courteous! I would gladly recommend them!
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
They gave free estimate. Quick response, friendly & good work.
Rating:
Provided By: Janet H.
City: Nashua
Project: Bathroom - Remodel
The work was completed with attention to detail and a desire to meet and please the customer. Communication is key with any remodeling job and Paradign kept us well informed regarding needs, time schedules and resolutions for identified construction problems. The worksite was always cleaned up afterwards and all demolition items and related trash was removed daily from our propority. The end results were fantasic and our bathroom project was beyond expectations. Thank you for your valuable service. The company, wanted to make us happy and worked with us to develop a project within our cost restrains.
Rating:
Provided By: John T.
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
Responsive, easy to work with , on time, did a good job. All anyone to expect.
Rating:
Provided By: Lori H.
City: Portsmouth
Project: Furnace / Forced Air Heating System - Repair or Service
Paradigm Plumbing & Heating was very fast in responding and was there when they said they would be and fixed the problem. I hadn't realized that they charged from door to door and they were in Hookset, I had requested Portsmouth companies.I had to pay for 2 hours ($190) even though they were there 45 minutes.Next time I will make sure the company I use is local. If I had need for work in the Hookset area I would definitely use them again.
Rating:
Provided By: Donna B.
City: Nashua
Project: Gas Piping
Outstanding professional service, from first contact to the completion of the job. Extremely customer oriented. They were very accommodating when I had to change the date of the job. Very flexible, easy to work with, outstanding line of communication. Great price. I will definitely use Paradigm Plumbing & Heating for all of my plumbing needs. I highly recommend them, you will not be disappointed. Thanks Steve!
Rating:
Provided By: paula g.
City: stratham
Project: Furnace / Forced Air Heating System - Install or Replace
Professional, experienced, timely, fair priced.
Rating:
City: Manchester , NH
Project: Faucets, Fixtures and Pipes - Repair or Replace
While plumber was here I had other business to attend to, he stopped the leak and suggested a new toilet. Charges were a little high ,almost for an hour's work, but then again I don't know what the going rate is.
Rating:
City: Rye Beach
Project: Faucets, Fixtures and Pipes - Repair or Replace
Good employee helpful
Rating:
City: Exeter
Project: Faucets, Fixtures and Pipes - Repair or Replace
Was able to take care of most of my problems on the spot!
Rating:
City: Windham
Project: Faucets, Fixtures and Pipes - Repair or Replace
Came as promised, Did a good job explaining options and did the work right then.
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
Tom was the plumber who came to do the work. He knew what he was doing and he gave good advise. I would use them again. The only problem was he was late for the appointment but these things happen.
Rating:
Provided By: Neil G.
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
Quick quote very competetive price.
Rating:
Provided By: Miral S.
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
I think Paradigm plumbing company did a pretty good job. They were fast, competitive on pricing, and the guy basically knew what was supposed to be done, and how to do it the best possible way. The only con was the you have to cleanup after they left, they did not mention that when they gave me a quote but its not big deal.Overall I would recommend them to a friend.
Rating:
Provided By: John R.
City: Hampstead
Project: Boiler or Radiator Heating System - Repair or Service
I had multiple problems with my heating system, Hotwater was migrating into one of the zones which resulted in that area being heated regardless of thermostat settings. Also the Boiler would not start up and lastly our shower control was not giving us enough hot water. The tech came out Precisely at the quoted time and fixed everything without issues. Very satisfied.
Rating:
City: Goffstown
Project: Faucets, Fixtures and Pipes - Repair or Replace
I needed a outside fixture fixed in a timely fashion and the service they provided was prompt. The tech called when he arrived and advised me of what needed to be done and the cost prior to completing the job. He did a fine job.
Rating:
Provided By: Brajesh J.
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
I would highly recommend them to others. Liked the work done and the way it was done, no surprises while doing. Overall was highly satisfied.
Rating:
Provided By: Heidi M.
City: Hooksett
Project: Faucets, Fixtures and Pipes - Repair or Replace
They were extremely prompt, professional, and did an excellent job at an excellent rate. Would highly recommend this company to anyone seeking this type of contractor!!!!
Rating:
Provided By: Michael R.
City: New Boston
Project: Well Pump - Repair or Service
I received a call back within minutes and they came out the same day to provide a quote. It turned out I did not need any work done, they were very honest and upfront. I would definitely recommend Paradigm.
Rating:
Provided By: Scott M.
City: Allenstown
Project: Faucets, Fixtures and Pipes - Repair or Replace
Very nice & Polite. Called when he was not going to meet his window to let me know. Great service, great price.
Rating:
Provided By: Marcia M.
City: laconia
Project: Bathtub Liner or Shower Surround - Install or Replace
Steve was professional and prepared. He was able to answer my questions
Rating:
Provided By: Hugh M.
City: New Boston
Project: Furnace / Forced Air Heating System - Repair or Service
Tom was great. We discussed many things about the equipment and service. He was knowledgeable and informative. Great Job.
Rating:
City: Nashua
Project: Faucets, Fixtures and Pipes - Repair or Replace
Your technician was fast, professional, neat, and courteous! He took the time to answer my questions. You were the first to contact me when I put my order in at Service Magic and the quickness and efficiency was carried through by the technician. I also appreciate that I didn't feel over charged. Thank you for great service. I will definitely be calling again!
Rating:
Provided By: JON E.
City: BOW
Project: Boiler or Radiator Heating System - Install or Replace
I was skeptical about getting a decent job done. But after speaking with Steve, we quickly developed a meeting of the minds that I wanted a flat rate, with no hidden extra charges. Tom was assigned to the job and was very affable and professional. I would recommend this team In the future. The other two companies don't don't even measure up to Paradigm.Excellent in timeliness, workmanship and clean job at a reasonable price.
Rating:
City: Windham
Project: Faucets, Fixtures and Pipes - Repair or Replace
repair was made after explanation of problem. worked quickly & neatly.
Rating:
Provided By: CHRIS L.
City: WEARE
Project: Boiler or Radiator Heating System - Install or Replace
I called to tell them that they could start on Monday, on Tuesday. They called on Thursday morning to see if it was alright to start the project on Thursday. 3 days earlier. I was amazed. They do great work, from the heating system to the hot water, rough basement. Its all perfect. We made a great selection with Paradigm. You wouldn't be disappointed.
Rating:
City: Sanbornton
Project: Well Pump - Repair or Service
Prompt and courteous. Checked all aspects of the system, found the problem and made the repairs. Saved my life.
Rating:
Provided By: Stephanie H.
City: Manchester
Project: Bathroom - Remodel
We loved the job Paradigm did in our bathroom. I couldn't get out of the tub fast enough before the project and now I love being in my new shower! They did a great job working in a small irregularly shaped area in an old house.
Rating:
Provided By: Lance D.
City: Penacook
Project: Plumbing for a Remodel or Addition - Install
I rarely hire out work, preferring to DIY everything, but I had a great experience with Paradigm. They cleaned up after themselves and finished the job quickly. When I need to install a tankless water heater I will be calling Paradigm.
Rating:
Provided By: Joe L.
City: Nashua
Project: Boiler or Radiator Heating System - Install or Replace
I've dealt with many contractors over the past few years and this was definitely one of the best experiences. The project was completed fast and at a reasonable price. Additionally, Steve returned all my calls promptly (within 30 minutes) and made sure I was satisfied with their work after completion of the job. I would absolutely recommend Paradigm to friends and family.
Rating:
City: Concord
Project: Water Heater - Install or Replace
They were very timely and did a great job.
Rating:
City: Hudson
Project: Faucets, Fixtures and Pipes - Repair or Replace
He was very efficient and helpful.
Rating:
Provided By: Ed W.
City: Derry
Project: Well Pump - Install or Replace
Rating:
Provided By: Bill B.
City: Auburn
Project: Drain Clog or Blockage - Clear
I had a plugged pump. He was great in repairing the problem.
Rating:
City: Manchester
Project: Faucets, Fixtures and Pipes - Repair or Replace
We made an appointment for the free estimate, and the plumber arrived with everything he needed for the job (including a tool he knew he would need but didn't have & had to borrow).The estimate went great and he fixed our leak and our downstairs bathroom for a reasonable price.
Rating:
Provided By: Leslie E.
City: Hudson
Project: Bathtub Liner or Shower Surround - Install or Replace
Paradigm Plumbing did a fantastic job! The workers were courteous, efficient and very clean.Steve Labbe provided us with other options that proved to be better than our original plan.There were no surprises, the project was explained thoroughly in advance. Steve has followed up to make sure we are happy with our new bath. The new bath is better than we anticipated.
Rating:
City: Milford
Project: Faucets, Fixtures and Pipes - Repair or Replace
The work was so good I will continue to use Paradigm Plumbing & Heating, Inc for years to come.
Rating: Provided By: James G.
City: Milford
Project: Faucets, Fixtures and Pipes - Repair or Replace
They came over right way and did the work on the spot; I would definitely use them again in the future.
Rating:
Provided By: kathy s.
City: Bow
Project: Faucets, Fixtures and Pipes - Repair or Replace
they cames out for an est. and after viewing the problem gave us several suggestions as to how to handle the problem.
Rating:
Provided By: michael c.
City: candia Project: Well Pump - Repair or Service
Very good,.

|
24 Hour Service: Real People answer our phones so call today!
We Accept Both Master card and Visa.
Saving You Money and Time
Call Paradigm!
|
|
|
| |
See All Video Testimonials |
|
|